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The Income Tax Report is available on Itaú's Digital Mailing Portal.

What does Digital Mailing Portal mean?

It's a platform that allows viewing, printing, and sending Income Reports by email. Access the platform by clicking here.

How do I make the first access?

  • At the Portal, click on First Access;
  • Type your CPF (individual taxpayer's register number) and date of birth (individual) or CNPJ (corporate taxpayer's ID) and date of foundation (legal entity);
  • Choose the option to check your identity (telephone number or e-mail);
  • If you can't find your telephone number or e-mail, contact Itaú's Call Center (Monday to Friday, from 9:00 a.m. to 6:00 p.m.) at +55 (11) 3003-9285 (capitals and metropolitan regions) or 0800 720 9285 (other areas);
  • Type the code received via e-mail and/or telephone and create a password;
  • Enter the CPF/CNPJ and the new password registered to access the portal.

Other Channels (Service/Consultation):

Automated service

To receive additional advice on downloading the Income Tax Report, it's possible to send an e-mail with the title “#InformesdeRendimentos” to PreAtendimentoEscritural@itau-unibanco.com.br. After a few minutes, the e-mail is answered with a step-by-step on how to access the Digital Mailing Portal;

Telephone service

In case of questions, requests and information, contact (Monday to Friday, from 9:00 a.m. to 6:00 p.m.) +55 (11) 3003-9285 (capitals and metropolitan regions) or 0800 720 9285 (other areas).

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