Privacy Policy

RD Saúde is a leader in the Brazilian pharmaceutical retail market, with more than 2,900 (two thousand and nine hundred) pharmacies in all states in the country. Until 2030, we aim to be the company that contributes most to healthcare of people. In addition to health care, we have an ongoing commitment to ethics and transparency in our activities.

To adapt our activities to the provisions of the General Personal Data Protection Law (“LGPD”), since 2018, we have maintained a compliance program that includes not only the implementation of technical and organizational measures capable of guaranteeing information security, but also internal governance and the acculturation of our teams and professionals.

We invite anyone who accesses the RD Saúde Investor Relations website (“You” or “Users”) to learn about our USER PRIVACY NOTICE (“Notice”).

About

Last update: 01/31/2024.

1. Scope

This Notice applies to Personal Data collected, accessed, stored, or otherwise processed in relation to Users of this website (https://ri.rd.com.br/), expressing our commitment to the transparency of our activities.

2. Controller

For Personal Data processing activities within the scope of this Notice, RD Saúde will be considered “Controller”.

According to the LGPD, the Controller is considered to be a natural or legal person, whether public or private, who is responsible for decisions regarding the processing of Personal Data.

3. Processing of Personal Data

Personal Data collected from Users through this website will be process in accordance with security standards, rules, provisions and principles set out in the LGPD.

You, as a User of this website, will be informed in advance about what data will be collected, and it is your discretion whether or not to send your Personal Data. We will ensure that You are aware of the purpose justifying the collection of each of your Personal Data. Your Personal Data will not be shared with third parties or used for purposes other than those for which it was collected, except by legal or judicial determination or for the regular exercise of our rights.

Only authorized individuals or legal, acting on behalf of RD Saúde, will have access to the Personal Data collected about You, always respecting the confidentiality. Whenever other companies and/or organizations are hired to provide services to RD Saúde that involve the processing of personal data, or even access to RD Saúde systems and/or environments, an analysis will be carried out with the aim of assess their degree of compliance with personal data protection standards and good information security practices.

Following the pillars of RD Saúde and ensuring the security of your Personal Data, RD Saúde is certified in the international standard ISO/IEC 27001:2022, covering Digital Channels (Application and Website – Bandeiras Raia & Drogasil) and the UNIVERS Benefit, with the aim of protect the confidentiality, integrity and availability of data, being aligned with the best Information Security practices.

4. Cookies

To improve your browsing experience on our digital channels, this website collects Cookies during your navigation. Cookies are small text files stored on Users computers or mobile devices.

Some Cookies are essential for our services, others are optional. When accessing our website You will have the option to manage the Cookies we use according to your preferences, by clicking on “Cookie Preferences” in the banner displayed at the footer of the page.

We emphasize that it will not be possible to disable Cookies that are strictly necessary, as they are considered essential to enable of our website and its navigation . By clicking “Accept”, you agree to the collection of Cookies carried out by this website.

This website may also contain links or frames from other sites, which may or may not be partners of RD Saúde. These links and frames are made available with the sole aim of providing another benefit to You. It is worth noting that the inclusion of these links and frames does not mean that RD Saúde is aware of, agrees with, or is responsible for them or their respective contents. Therefore, RD Saúde cannot be responsible for any losses or damages suffered due to the use of said links or frames.

5. Data Protection Officer (“DPO”) and Data Subject's Rights

In accordance with the LGPD, You have this rights about your Personal Data:

i. Confirmation of the existence of Personal Data processing;

ii. Access to Personal Data processed by RD Saúde;

iii. Correction of incomplete, inaccurate or outdated Personal Data;

iv. Anonymization, blocking or deletion of unnecessary, excessive or processed data in violation of the provisions with the LGPD;

v. Portability of Personal Data to another service or product provider, upon express request, in accordance with the regulations of the National Authority, observing our commercial and industrial secrets;

vi. Deletion of Personal Data processed based on your consent, except in the cases provided for in article 16 of the LGPD;

vii. Information from public and private entities with which we share your Personal Data;

viii. Information about the possibility of not providing consent and the consequences of refusal;

ix. Revocation of consent;

Review of decisions made solely based on automated processing of Personal Data that affect your interests, including decisions aimed at defining your personal, professional, consumer and credit profile or aspects of your personality.

Given our commitment and respect for You, we guarantee the exercise of such rights in an easy and free way. Therefore, if You wish to exercise rights related to your Personal Data, you can make your request through our Data Protection Officer (Bruno Eduardo Mizga da Silva), via email at dpo@rd.com.br or through our RD Saúde Privacy Portal.

6. Contact

If you have any questions about this Notice, You can contact our DPO through the channels mentioned with item 5. DATA SUBJECT'S RIGHTS.

However, if you are a shareholder or investor in RD and wish to exercise any right over your Personal Data directly related to your status as shareholder or obtain access to your income reports, contact your broker directly.

7. Updates of this Notice

This Notice may change for regulatory updates or changes that affect our relationship with You. We encourage you to check it whenever you access our website. At the beginning of this Notice, there is an indication of the date of the last update.

We appreciate your attention and trust.

RD Saúde

Note: Having accessed this website and any of its pages, the user will have automatically accepted all the Terms and Conditions established here. Therefore, please stop browsing or consulting the pages of this website if you do not agree with all the Terms and Conditions above.